Technical Support Specialist at Foundry Digital

<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Job Summary</span></span></strong><span data-ccp-props="{"201341983":0,"335559731":0,"335559738":320,"335559739":0,"335559740":360}"> </span></p> <p><span data-contrast="auto">The Technical Support Specialist is a hands-on member of a small, collaborative IT team, responsible for delivering high-quality end-user computing support across the EMEA region. This mid-level role is primarily desktop-focused, covering hardware, software, and endpoint management for users across multiple countries and time zones. The ideal candidate brings 3-6 years of progressive desktop support experience, is comfortable working autonomously across a distributed region, and takes pride in delivering a consistently excellent user experience.</span><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559731":0,"335559739":150,"335559740":240}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Key Responsibilities</span></span></strong><span data-ccp-props="{"201341983":0,"335559731":0,"335559738":320,"335559739":0,"335559740":360}"> </span></p> <p><strong><span data-contrast="auto">Desktop Support & Troubleshooting</span></strong><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559738":240,"335559739":90,"335559740":240}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Provide hands-on and remote desktop support to end users across EMEA, covering hardware, software, peripherals, and connectivity issues.</span><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559685":990,&qu