Technical Account Manager - Israel at Chainalysis Inc. answer
Is this job still open?
GMI Jobs is currently showing this Technical Account Manager - Israel role at Chainalysis Inc as an active listing from employer-controlled hiring sources. Always confirm final availability on the employer application page before applying.
How do I apply for this role?
Use the application link on this page to apply directly with Chainalysis Inc. GMI Jobs keeps the canonical job page, company context, and market links together so candidates can compare before leaving the site.
What should I compare before applying?
Compare the role location Israel, any listed pay signal, company profile, related crypto jobs, and salary context before applying. Listed pay signals are not guaranteed offers; confirm compensation with the employer.
Job Description
<p style="min-height:1.5em">Our Solutions Success team understands high-level business strategy and how to translate that into technical requirements for our customers - and we love figuring out ways to stretch the limits of what is technically possible. Our job is to provide technical leadership and guidance to our users during the sales cycle to help customers, prospects and partners visualize the steps to achieve their business objectives.</p><p style="min-height:1.5em">As a Technical Account Manager, you are a trusted advisor to our customers, responsible for the successful integration, adoption, and ongoing technical health of our leading cryptocurrency investigation and compliance solutions. You’ll sit within the Customer Success organization and partner closely with Customer Success Managers, Solutions Architects, Product, and Engineering to ensure customers realize the full value of Chainalysis across their lifecycle.</p><p style="min-height:1.5em"><strong>In this role, you'll:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Lead technical onboarding and post‑sales implementation of Chainalysis solutions for assigned customers, from discovery through go‑live and stabilization.</p></li><li><p style="min-height:1.5em">Design and configure integrations, APIs, data feeds, and workflows that align Chainalysis products with each customer’s architecture, use cases, and compliance requirements.</p></li><li><p style="min-height:1.5em">Monitor product usage, SLAs, and key technical health metrics; proactively identify risks, drive issue resolution, and surface optimization opportunities.</p></li><li><p style="min-height:1.5em">Share best practices, enablement content, and technical guidance that help customers deepen adoption and discover new use cases across investigations, compliance, and risk teams.</p></li><li><p style="min-height:1.5em">Act as the primary technical point of contact for your accounts, coordinating with internal Product and Engineering teams on escalations, roadmap feedback, and customer-driven improvements.</p></li><li><p style="min-height:1.5em">Partner with Customer Success Managers and Account Executives to support renewals and expansions by providing credible technical input, ROI evidence, and solution recommendations.</p></li><li><p style="min-height:1.5em">Occasionally travel to customer sites or regional events to support key deployments, workshops, and executive briefings.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>We're looking for candidates who have:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Experience in customer-facing technical roles such as Technical Account Manager, Professional Services Consultant, Solutions Architect, or Sales Engineer in a B2B software environment.</p></li><li><p style="min-height:1.5em">Hands-on experience implementing or supporting enterprise software in production environments (e.g., operating sy