Special Projects Lead at Maple Finance
Company: Maple Finance
Location: New York, NY (HQ)
Type: FULL_TIME
Job Description
<h1><strong>Hi 👋 I’m Aidan, founder of Maple.</strong></h1><p style="min-height:1.5em">At <a target="_blank" rel="noopener noreferrer nofollow" href="https://maple.inc">Maple</a>, we’re building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>But our bigger mission goes deeper:</strong> we’re building <strong>automated ontologies</strong> that model how businesses <em>actually</em> operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">We have <strong>many customers, strong revenue growth, years of runway, and backing from world-class investors</strong>. I’ll share more once we meet.</p><p style="min-height:1.5em"></p><h1>Special Projects Lead (Rotational Program)</h1><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2>About the Role</h2><p style="min-height:1.5em">The Special Projects Lead role is designed as a rotational program, giving you the chance to contribute to different parts of the company - including pre-sale, post-sale, product, and operations. This is an opportunity to learn the business from multiple angles, build relationships across teams, and make an impact where it matters most. You'll work on a range of short- and medium-term projects, supporting key priorities while developing your skills and experience across functions.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2>What You’ll Do</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Rotate through core areas of Maple, including sales, customer success, product, and operations</p></li><li><p style="min-height:1.5em">Support projects that may include process improvements, new initiative pilots, or helping teams work more efficiently</p></li><li><p style="min-height:1.5em">Partner with different teams to learn best practices and help address immediate business needs</p></li><li><p style="min-height:1.5em">Build strong cross-functional relationships and gain exposure to a variety of challenges and solutions</p></li><li><p style="min-height:1.5em">Work closely with mentors and team leads to develop your skills and identify areas of growth</p></li><li><p style="min-height:1.5em">Share insights and suggest improvements as you learn across your rotations</p></li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2>What We’re Looking For</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Any level of experience is welcome - including new gr
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