Senior Solutions Engineer - Payward Services at Kraken
Company: Kraken
Location: United States
Type: FULL_TIME
Job Description
<h1><strong>Building the Future of Open Finance</strong><br /></h1><p style="min-height:1.5em">Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.</p><p style="min-height:1.5em"><br />Before you apply, we encourage you to explore our <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.kraken.com/culture"><u>culture page</u></a> to understand what drives us and how we work.</p><h1><strong>The Team</strong></h1><p style="min-height:1.5em">Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.</p><p style="min-height:1.5em">You'll be joining the Solutions Engineering function as a core contributor on our pre-sales team. Your focus is squarely pre-sales — partnering with sales and our Partner Solutions Lead to run discovery, design winning solutions, and build PoCs that close deals. You'll operate within the frameworks and playbooks our Solutions Architect has established, and bring the technical depth to execute them deal by deal.</p><p style="min-height:1.5em">You'll partner directly with our Solutions Architect, sales team, and Implementation Manager. This is a high-impact execution role — you'll be running deals end-to-end and delivering the technical win alongside sales.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2><strong>The Opportunity</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead — map their architecture, constraints, and compliance needs to our product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks)</p></li><li><p style="min-height:1.5em">Surface recurring customer asks and product gaps from your deals and feed them to the Solutions Architect to inform the roadmap</p></li><li><p style="min-height:1.5em">Design tailored solutions spanning our existing offerings, customizations to those offerings, bespoke integrations built on top of our platform, or hands-on work directly in the customer's codebase</p></li><li><p style="min-height:1.5em">Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal</p></li><li><p style="min-height:1.5em">Own a clean, structured handoff to our Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions that ensure what was promised gets built</p></li><li><p style="min-height:1.5em">Execute the pre-sales playboo
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