Recruiting Operations and Programs Manager at Ripple Labs

Company: Ripple Labs

Location: San Francisco, CA, United States

Type: FULL_TIME

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Job Description

<div class="content-intro"><p><span style="font-weight: 400;">At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. </span></p> <p><span style="font-weight: 400;">If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.</span></p></div><div> <p><strong>THE WORK:</strong></p> <p>In this role, you will sit at the intersection of recruiting strategy and operational excellence - responsible for assessing our current state and systematically building the processes that enable our global recruiting team to hire at pace and scale. This is a hands-on role for someone with a builder's mentality who is excited to write the playbook, not just follow one. You'll work closely with the Senior Manager of Recruiting Operations and leaders across the business to drive end-to-end improvements in how we attract, evaluate, and land the best talent. From scaling tooling and optimizing workflows to partnering cross-functionally on hiring quality and data insights, you'll have a direct impact on one of Ripple's most critical business functions.</p> <p>If you are ready to bring strategic vision, operational rigor, and a passion for continuous improvement to a high-growth global team, we can't wait to hear from you.</p> <p><strong>WHAT YOU’LL DO:</strong></p> <ul> <li>Evaluate, implement, and own the end-to-end recruiting tech stack; build relationships with tool partners, integrate new features into existing workflows, and review usage quarterly to drive recruiter behavior</li> <li>Lead cross-functional initiatives to scale recruiting processes, partnering closely with team members across People, Engineering, and the business</li> <li>Develop and own automated reporting for recruiters and senior leadership - independently and in partnership with the internal BI team - to enable data-driven hiring decisions</li> <li>Analyze recruiting data (pipeline health, pass-through rates, candidate experience signals) and translate insights into actionable recommendations for programs</li> <li>Advise senior leadership/executives, telling a story with data and crafting hiring strategy</li> <li>Build AI-enabled workflows that add efficiency to the recruiting function</li> <li>Implement Workday position management for he

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