Product Manager, Growth & Gaming at Nclusion answer
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Job Description
<h3><strong>About Nclusion</strong></h3><div><br></div><div>Nclusion is on a mission to provide traditional financial services to 1.5 billion people worldwide without access today. Without a secure way to save, invest, or transfer money, individuals are not empowered to accumulate short or long-term wealth. We're changing that by bridging the gap between traditional banking and the communities that need it most.</div><div><br></div><h3><strong>About the Role</strong></h3><div><br></div><div>Our Growth & Gaming team is responsible for building the systems that deepen customer engagement, drive retention, and unlock sustainable growth across our ecosystem. As a Product Manager, you will own the strategy, roadmap, and execution for gamified experiences, loyalty programs, incentive mechanics, and growth loops that motivate meaningful financial behavior in the communities we serve.</div><div><br></div><div>This is not a conventional growth role. You will be applying game design thinking, progression systems, challenges, streaks, rewards, and social mechanics to help first-time digital financial services customers build lasting habits and trust. You'll need to understand what makes experiences intrinsically motivating in these contexts, and build programs that deliver real, lasting value rather than hollow engagement. This role is highly collaborative, working cross-functionally with design, engineering, data, marketing, and operations to bring impactful products to life.</div><div><br></div><div>This role is based in our Palo Alto office. We work together onsite Monday through Thursday and remotely on Fridays.</div><div><br></div><h3><br></h3><h3><strong>What You’ll Do</strong></h3><div><br></div><ul><li class="">Own the full product lifecycle for growth and gaming initiatives: from discovery and game design through launch and iteration, and driving prioritization with clarity and conviction.</li><li class="">Design and evolve gamified systems (streaks, challenges, leaderboards, milestone rewards, progress mechanics) that drive meaningful financial behavior: saving, transacting, and building trust with formal financial services.</li><li class="">Build and iterate on incentive structures (rewards, referrals, cashback, badges) grounded in behavioral economics and game design principles — balancing engagement with sustainable program economics.</li><li class="">Partner with our research team to understand what motivates our users and what doesn't, while translating those insights into game mechanics that reflect real needs, not assumptions.</li><li class="">Make hard tradeoffs. In a resource-constrained environment, you'll decide what gets cut, what ships, and why — and bring your team along on that reasoning.</li><li class="">Collaborate with engineering, design, data, and operations to ship experiences that work reliably at scale across diverse regions, languages, and connectivity conditions.</li><li class="">Partner with Finance and Analytics to m