Payments Partnerships Specialist at Luno

<h3><strong>About us:</strong></h3> <p>Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.</p> <p>Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. </p> <p>Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.</p> <h3><strong>The role in a nutshell:</strong></h3> <p>We are seeking a highly analytical and commercially minded Payments Partnerships Specialist to support the growth, optimisation, and resilience of our global payments ecosystem. This role sits at the intersection of Payments, Product, Treasury — responsible for driving payment partner strategy, supporting integrations, solving complex payment flow challenges, and optimising provider performance across fiat rails.</p> <p>The ideal candidate combines traditional Business Analyst capabilities — requirements gathering, process design, solutioning, and stakeholder management — with deep domain expertise in payment partnerships, integrations, and ecosystem optimisation.</p> <h3><strong>Your mission will be:</strong></h3> <p><strong>Payment Partnerships Strategy & Provider Management</strong></p> <ul> <li>Manage and strengthen relationships with banking partners, payment providers, and strategic payment vendors.</li> <li>Support the evaluation, selection, and implementation of new payment partners aligned to business and geographic expansion strategy.</li> <li>Conduct structured provider comparison analyses covering pricing, settlement performance, regulatory exposure, integration complexity, risk controls, and product capabilities.</li> <li>Assist in negotiating commercial terms..</li> <li>Build business cases and motivation documents for new payment partnerships and product opportunities</li> </ul> <p><strong>Payment Integrations & Business Analysis</strong></p> <ul> <li>Act as Business Analyst for payment integrations — translating business requirements into scalable payment solutions and functional specifications.</li> <li>Partner with Product and Engineering tea