Partnerships Strategy & Ops Associate - New York, NY at Blackbird Labs

Company: Blackbird Labs

Location: New York

Type: FULL_TIME

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Job Description

<h3>About Blackbird:</h3><p style="min-height:1.5em">Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry.</p><p style="min-height:1.5em"></p><h3>About Our Team:</h3><p style="min-height:1.5em">At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">We have <strong>passion for our product</strong> – committed to our mission and instinctively think like and go the extra mile for our customers. We are <strong>elite performers</strong> – striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit. We <strong>make others better</strong> – taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth. We hold one another accountable to living out our talent principles as we march together to achieving our mission.</p><p style="min-height:1.5em"></p><h2><strong>About the Job</strong></h2><p style="min-height:1.5em">We're hiring a strategically-minded Partnerships Strategy &amp; Ops Associate to architect and scale the partnership ecosystem that makes $FLY valuable everywhere. You'll design and execute a two-tier partnership strategy: premium partners (travel, delivery, retail) that drive brand equity and user acquisition, and volume partners (cashback platforms, shopping portals) that generate profit and fund the ecosystem. This role combines strategic thinking with hands-on execution—defining go-to-market frameworks while managing deal flow to cement partnerships and drive execution.</p><p style="min-height:1.5em"></p><h2><strong>Responsibilities</strong></h2><h3><strong>Strategic Partnership Development</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Design category strategies across travel, delivery, retail, fintech, and lifestyle verticals—identifying whitespace opportunities and defining prioritization frameworks</p></li><li><p style="min-height:1.5em">Build financial models to evaluate partnership opportunities, including LTV impact, contribution margin analysis, and portfolio optimization across partner tiers</p></li><li><p style="min-height:1.5em">Develop scalable partnership playbooks and deal frameworks that balance brand positioning with revenue generation</p></li></ul><h3><strong>Deal Execution &amp; Structuring</stron

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