Partnerships Strategy & Ops Associate - New York, NY at Blackbird Labs

About Blackbird: Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers. Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry. About Our Team: At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees. We have passion for our product – committed to our mission and instinctively think like and go the extra mile for our customers. We are elite performers – striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit. We make others better – taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth. We hold one another accountable to living out our talent principles as we march together to achieving our mission. About the Job We're hiring a strategically-minded Partnerships Strategy & Ops Associate to architect and scale the partnership ecosystem that makes $FLY valuable everywhere. You'll design and execute a two-tier partnership strategy: premium partners (travel, delivery, retail) that drive brand equity and user acquisition, and volume partners (cashback platforms, shopping portals) that generate profit and fund the ecosystem. This role combines strategic thinking with hands-on execution—defining go-to-market frameworks while managing deal flow to cement partnerships and drive execution. Responsibilities Strategic Partnership Development Design category strategies across travel, delivery, retail, fintech, and lifestyle verticals—identifying whitespace opportunities and defining prioritization frameworks Build financial models to evaluate partnership opportunities, including LTV impact, contribution margin analysis, and portfolio optimization across partner tiers Develop scalable partnership playbooks and deal frameworks that balance brand positioning with revenue generation Deal Execution & Structuring Source, negotiate, and close partnerships with companies that expand the $FLY network Structure revenue share, commission, and co-marketing deals that hit margin targets while scaling user value Build relationships with platforms that enable rapid implementation and mutual growth Business Operations & Analytics Own partnership P&L—tracking contribution margins, redemption costs, breakage rates, and ROI across the portfolio Create executive-ready analyses and recommendations for partnership prioritization and resource allocation Work cross-functionally with product, marketing, and finance to integrate and launch pa