Operations Support Analyst at Coinflow

About Coinflow Coinflow is the next-generation payment service provider revolutionizing global financial infrastructure with stablecoins, AI-driven fraud prevention, and instant settlement. Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity, global pay-ins, multi-currency FX, and unified payouts. Founded in 2023, the company serves marketplaces, fintechs, remittance providers, gaming platforms, and ecommerce merchants worldwide. Since our seed round in 2024, we’ve achieved 23x revenue growth and scaled to multi-billion-dollar annual transaction volume. In response to this growth, Coinflow announced a $25M Series A in October 2025—led by Pantera Capital, CMT Digital, Coinbase Ventures, Jump Crypto, and Reciprocal Ventures—accelerating our mission to power the world’s fastest-moving businesses with innovative, reliable global payments. Coinflow is proudly headquartered in Chicago, IL. Learn more at coinflow.cash . About the Role As a RevOps Analyst at Coinflow, you'll own the end-to-end deal lifecycle for our most strategic merchants, working directly with high-priority clients and Coinflow's C-suite. You'll be the driving force behind getting merchants live - guiding them from first conversation through successful launch, managing referral partner relationships along the way, and making sure nothing falls through the cracks. Just as importantly, you'll help build the systems and processes that let us scale, turning ad-hoc workflows into repeatable playbooks. This is a high-visibility, high-ownership role for someone who thrives on bringing structure to ambiguity and wants a seat close to the action at a fast-growing payments company. The ideal candidate is someone who has spent 1–2 years in a Sales or SDR role and is looking to transition into a more operational, process-oriented position. They enjoy improving workflows, staying organized, and supporting the sales organization behind the scenes. What You'll Do Manage the end-to-end deal lifecycle for strategic merchants, partnering closely with high-priority clients and Coinflow leadership. Own merchant onboarding for referral partnerships - managing those relationships, guiding merchants through a successful go-live, and serving as a go-to resource for referral partners' ad-hoc requests. Collaborate with our Head of Partnerships to operationalize new partners and merchant onboarding - translating high-level partnership agreements into concrete onboarding workflows, standing up the processes and documentation each new partner needs, and ensuring a smooth handoff from deal signed to merchants live. Drive continuous process improvements and CRM enhancements to create better onboarding experiences for customers and more efficient internal workflows. Maintain CRM integrity and ensure data stays accurate and up to date. Track deal pipeline and onboarding status, surfacing risks, bottlenecks, and stalled deals to leadership with clear next steps. Require