Operations Engineer, Germany at Xsolla

<div> <p style="margin-top: 0pt; margin-bottom: 7pt;"><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">ABOUT YOU</span></strong></p> <p style="margin-top: 0pt; margin-bottom: 7pt;"><span style="font-size: 12pt; font-family: Arial, sans-serif;">We are looking for an </span><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">Operations Engineer</span></strong><span style="font-size: 12pt; font-family: Arial, sans-serif;"> who is </span><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">technically curious, detail-oriented, a strong communicator, and proactive</span></strong><span style="font-size: 12pt; font-family: Arial, sans-serif;"> to join our </span><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">Global Technical Operations (GTO)</span></strong><span style="font-size: 12pt; font-family: Arial, sans-serif;"> team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to </span><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.</span></strong></p> <p style="margin-top: 0pt; margin-bottom: 7pt;"><span style="font-size: 12pt; font-family: Arial, sans-serif;">Strong </span><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">troubleshooting skills, observability platform experience, and scripting ability</span></strong><span style="font-size: 12pt; font-family: Arial, sans-serif;"> are essential, along with experience in </span><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry.</span></strong><span style="font-size: 12pt; font-family: Arial, sans-serif;"> The ability to </span><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications</span></strong><span style="font-size: 12pt; font-family: Arial, sans-serif;"> will be key to your success in this role.</span></p> <p style="margin-top: 0pt; margin-bottom: 7pt;"><span style="font-size: 12pt; font-family: Arial, sans-serif;">If you’re passionate about </span><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">keeping critical systems running and continuously improving operational processes</span></strong><span style="font-size: 12pt; font-family: Arial, sans-serif;"> and love </span><strong><span style="font-size: 12pt; font-family: Arial, sans-serif;">being the first to spot issues and the one who drives them to resolution for gam