Lead Product Manager, Developer Experience at Neon Labs

Company: Neon Labs

Location: San Francisco

Type: FULL_TIME

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Job Description

<h2><strong>About Neon</strong></h2><p style="min-height:1.5em">Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure.</p><p style="min-height:1.5em">As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on.</p><p style="min-height:1.5em"><strong>About the Role</strong></p><p style="min-height:1.5em">Neon is looking for a Lead Product Manager to own Neon’s end-to-end developer experience that powers two critical pillars of our ecosystem: the Shop (our high-conversion storefront) and the Console (our control system for developers).</p><p style="min-height:1.5em">This is a "Lead" role, meaning you will operate with high autonomy, reporting directly to leadership. You will be responsible for the end-to-end product lifecycle—from deeply technical API integration discussions with developers to optimizing the millisecond-latency checkout experience for gamers.</p><p style="min-height:1.5em"><strong>What You’ll Do (Responsibilities)</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Product Strategy &amp; Roadmap:</strong> Define the vision for the Neon Developer Experience. Prioritize features that balance immediate developer needs with long-term scalability.</p></li><li><p style="min-height:1.5em"><strong>Console &amp; Integrations:</strong> Build a world-class Console for game developers, ensuring they have total visibility into technical performance, transaction analytics, and self-service tools to manage their direct-to-consumer experience across all game(s). Own APIs, SDKs, and associated documentation and help developers launch quickly.</p></li><li><p style="min-height:1.5em"><strong>XFN Leadership:</strong> Act as the primary bridge between Engineering, Design, and Product Marketing. Translate complex developer requirements into clear product specs.</p></li><li><p style="min-height:1.5em"><strong>Data-Driven Optimization:</strong> Use a highly analytical approach to monitor product health. Be comfortable diving into SQL or analytics platforms to identify where users are dropping off or where developers are hitting friction.

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