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Job Description
About Coinflow Coinflow is the next-generation payment service provider revolutionizing global financial infrastructure with stablecoins, AI-driven fraud prevention, and instant settlement. Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity, global pay-ins, multi-currency FX, and unified payouts. Founded in 2023, the company serves marketplaces, fintechs, remittance providers, gaming platforms, and ecommerce merchants worldwide. Since our seed round in 2024, we’ve achieved 23x revenue growth and scaled to multi-billion-dollar annual transaction volume. In response to this growth, Coinflow announced a $25M Series A in October 2025—led by Pantera Capital, CMT Digital, Coinbase Ventures, Jump Crypto, and Reciprocal Ventures—accelerating our mission to power the world’s fastest-moving businesses with innovative, reliable global payments. Coinflow is proudly headquartered in Chicago, IL. Learn more at coinflow.cash . The Role As a KYC Analyst, you will be responsible for overseeing the Know Your Customer (KYC) and Know Your Business (KYB) lifecycle for our merchants. This role is critical to ensuring Coinflow remains compliant while enabling smooth onboarding.. You will conduct thorough reviews and manage ongoing program requirements, while also identifying gaps and opportunities to improve our processes. You will develop SOPs, design and implement new workflows, and partner closely with Product and Engineering to drive product changes, tooling improvements, and automation. You will help protect our platform from regulatory and compliance risks, collaborating closely with internal teams across Compliance & Risk, Engineering, Integrations, Support, etc. What You'll Do KYC/KYB Reviews: Own KYC/KYB reviews throughout merchant onboarding, ensuring compliance with applicable requirements while identifying opportunities to improve review quality, efficiency, and scalability. EDD Reviews: Manage Enhanced Due Diligence (EDD) reviews of KYC information during merchant onboarding, knowing the escalation paths for executive or leadership review or sign-off as needed. Product Expansion: Handle post-onboarding merchant requests for product or regional expansion, which may require conducting additional KYC/KYB or enhanced due diligence reviews to ensure compliance with new jurisdictional standards. Periodic Reviews & Recordkeeping: Oversee ongoing KYC/KYB maintenance and periodic reviews, ensuring merchant records remain complete and current and coordinating collection of updated documentation as needed. Program Management: Drive KYC/KYB initiatives as Coinflow expands into new regions, products, and banking relationships, translating new requirements into operational processes, controls, and playbooks working alongside Global MLROs and Underwriting Team. Collaboration: Serve as a subject matter expert for internal stakeholders by providing guidance on KYC documentation requirements and resolving compliance-