Key Account Manager at Sardine answer
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Job Description
<p style="min-height:1.5em"><strong>Who we are:</strong></p><p style="min-height:1.5em">Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and <a target="_blank" rel="noopener noreferrer nofollow" href="http://Checkout.com"><u>Checkout.com</u></a> rely on Sardine to secure and grow trust in their products.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Our culture:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere</p></li><li><p style="min-height:1.5em">We hire talented, self-motivated individuals with extreme ownership and high growth orientation. </p></li><li><p style="min-height:1.5em">We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Location:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Remote - San Francisco Bay Area based </p></li><li><p style="min-height:1.5em">From Home / Beach / Mountain / Cafe / Anywhere!</p></li><li><p style="min-height:1.5em">We are a remote-first company with a globally distributed team. So you can find your productive zone and work from there.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>About the Role:</strong></p><p style="min-height:1.5em">Sardine is growing quickly, adding new customers and expanding across an ambitious product roadmap. As we scale, we’re building a world-class team to support and grow our most strategic customer relationships across fraud, payments, and compliance.</p><p style="min-height:1.5em">This Key Account Manager role is focused on owning a small portfolio of high-value accounts and serving as a trusted strategic partner to those customers. You will be responsible for driving customer value, strengthening relationships across multiple stakeholders, and identifying opportunities to deepen partnership and long-term growth.</p><p style="min-height:1.5em">You’ll work cross-functionally with teams across Sardine, including risk analytics, data science, integrations, product, and customer-facing teams, to help customers solve complex fraud, risk, compliance, and payments challenges and get the most out of Sardine’s platform.</p><p style