Head of Site Reliability Engineering (SRE) at Blockchain.com

Company: Blockchain.com

Location: London

Type: Full-time

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Job Description

<div class="content-intro"><p><strong>Blockchain</strong> is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions.</p></div><p>We are looking for a <strong>Head of Site Reliability Engineering (SRE)</strong> who will serve as the principal leader in developing and executing our infrastructure reliability strategy that scales with the company as it continues to grow. </p> <p>You will join an exceptional crypto company and senior engineering management team at a time of high growth. This is a tremendous opportunity for a leader to enhance and shape the infrastructure vision at a high-growth crypto financial services company. You will know how to navigate complex organizations to build relationships, deliver results, and understand the macro environment in crypto while ensuring the day-to-day uptime and safety of Blockchain.com’s needs.</p> <p><strong>WHAT YOU WILL DO</strong></p> <ul> <li>Establish a multi-year platform and reliability strategy, defining the SRE roadmap and driving engineering standards for observability, automation, and production readiness</li> <li>Be a strong business enabler, allowing us to deliver products quickly whilst maintaining standards-compliance and security through well-designed self-service tooling.</li> <li>Lead, mentor, and scale a global team of senior SREs, developing technical leaders through coaching and a strong hiring pipeline.</li> <li>Architect and manage a secure hybrid infrastructure across GCP, AWS, and on-premise data centers, deploying sensitive components (using Kubernetes and Hashicorp Nomad) with zero-trust principles.</li> <li>Own incident response and root-cause analysis, ensuring MTTD/MTTR targets are met while systematically addressing technical debt and legacy system inconsistencies.</li> <li>Govern cloud architecture, IaC, networking, and cost management to maintain the organization’s dedication to automated workflows wherever feasible.</li> <li>Build strong relationships with departments across the organization to understand requirements and deliver services whilst maintaining our standing with auditors and regulators.</li> </ul> <p><strong>WHAT YOU WILL NEED</strong></p> <ul> <li><strong>Leadership & Standards: </strong>Proven experience leading senior SRE teams in 24/7 financial environments, with the ability to influence alignment around shared engineering standards.</li> <li><strong>Cloud & Or

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