Head of Design at Mesh

Company: Mesh

Location: San Francisco

Type: Full-time

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Job Description

<div class="content-intro"><p><strong>About Mesh</strong></p> <p>At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce. Mesh is bridging this gap by making crypto payments reliable, useful, and ubiquitous. We combine a powerful orchestration engine with a seamless consumer app to unlock liquidity for the world. Backed by leading investors like PayPal Ventures, Paradigm, and Galaxy Ventures, we are building the infrastructure for the next era of the global economy. Join us!</p></div><p><strong>Overview</strong></p> <p>Mesh is seeking an exceptional Head of Design. </p> <p>A great crypto payments product is deceptively simple: pick an asset, pay, done. But we serve everyone from prediction markets to crypto exchanges to neobanks, and the user's mental model shifts with the merchant ... sometimes they're thinking in dollars, sometimes in ETH. Underneath, crypto is deeply fragmented ... hundreds of wallets, dozens of exchanges and networks ... so the product must quietly swap, bridge, and pay fees just to work. Every seam the user sees is a moment of hesitation, and in payments, hesitation is death. Your job is to design one system that absorbs all of this and disappears. Then go further ... rewards, just-in-time lending, and more.</p> <p>To succeed in this role, the thinking comes first. Before any pixels, someone has to decide what the user believes is happening ... and make every screen, state, and word consistent with that belief. You must be world class at that, and world class at the craft itself. This is a hands-on role. You will also build and lead the team. Crypto and payments experience is nice to have; exceptional design is mandatory.</p> <p><strong>What You'll Do</strong></p> <ul> <li><strong>Own the end-to-end Mesh experience. </strong>The consumer app, and every merchant surface ... from first impression to failure states, error recovery, and support handoffs. If a person sees it, it's yours.</li> <li><strong>Own design's hardest problems, hands-on.</strong> Which mental model each merchant type gets, what we standardize versus customize, when a flow ships versus needs another pass ... and the flows where those decisions live: deposits, swaps, bridging, fiat on-ramps, failure recovery. You are the tiebreaker on experience questions, and roughly half your time is in the work itself.</li> <li><strong>Own the team.</strong> Manage, coach, and grow the designers on the team today, and hire as we scale. You set the bar for design talent at Mesh ... and you build the team that can hold it.</li> <li><strong>Reinvent design for the AI era.</strong> AI is c

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