Forward Deployed Engineer at Catena Labs

FORWARD DEPLOYED ENGINEER We're looking for an exceptional Forward Deployed Engineer to be the primary technical owner for building new capabilities with Catena's most important customers. In this role, you'll combine deep technical expertise with a genuine understanding of customer and business objectives — architecting, developing, and deploying software that helps enterprises put AI agents to work in the regulated financial system. Customer obsession is core to how we operate. You'll spend most of your time working alongside our customers' teams to understand how they're integrating Catena, where they hit friction, and what it takes to enable the next level of capability. You're the bridge between what Catena builds and what enterprises actually need to ship. Every agent action at Catena flows through deterministic policies before execution — your job is to make sure our customers can build fully autonomous systems that they can trust: operating with complete observability over every agent intent, evaluation, and execution. When the field reveals something our platform should do better, you'll bring that back and help us build it. You'll work closely with fellow engineers, product, and business teams to ensure customers achieve their desired outcomes and are genuinely delighted by what we build. WHAT YOU’LL DO Work directly with customers to understand their technical and operational objectives, scope requirements, and prototype and propose solutions — then build them Design, code, and launch features that improve and innovate on Catena's core platform, including the applications, APIs, and SDKs that enable secure, reliable commerce between AI agents and the financial system Build and configure agent identity and credentialing systems within customer environments, ensuring every agent can be verified and every transaction can be audited Drive product deployments end-to-end: configuration, policy setup, testing, and troubleshooting across diverse technical environments, including legacy financial infrastructure Dive deep into customer codebases to understand how they're using Catena's products, surface friction points, and identify opportunities for improvement Champion customer success — ensure Catena's team understands, prioritizes, and acts on customer feedback and pain points Partner with internal stakeholders to continuously align Catena's product roadmap and strategy with what customers actually need in the field WHAT YOU’LL BRING 5+ years of professional, hands-on full-stack development experience with languages such as TypeScript, Python, Go, or similar Track record of shipping complex, production-quality features from initial concept through production Excel at rapid prototyping while maintaining appropriate quality standards Superb problem-solving skills and an ability to understand customer needs and the product and business context of your work. Excellent communicator with both technical and non-technical stakeholders; comfortable i