Forward-Deployed Account Executive (Post-Sales) at Monaco

<p style="min-height:1.5em">Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack (CRM, sequencing, call recording, enrichment, pipeline management) with one unified system. We’re consolidating 6–10 disconnected tools into a single, purpose-built platform and redefining what’s possible when all the data lives under one roof in the age of AI - this is a category-defining shift, not an incremental improvement.</p><p style="min-height:1.5em"><br />We launched publicly in Feb 2026 and are 50 people and growing. We have strong early product-market fit, creating millions in ARR in only a few months post-launch. Opportunities exist in both scaling core systems and workflows, and building new cutting edge features from 0 to 1.</p><p style="min-height:1.5em"><br />We’ve raised $85M through our Series B from legendary investors including Founders Fund, Benchmark, and Human Capital. Our founders are industry veterans who previously led companies like Brex, Apollo, and Clari.</p><p style="min-height:1.5em"><br />Come join us if you want to be part of a high autonomy, high pace team reinventing one of the biggest categories in enterprise software.</p><p style="min-height:1.5em"></p><h1><strong>About the role</strong></h1><p style="min-height:1.5em">We're looking for a Forward-Deployed Account Executive (Post-Sales) to own the post-sales customer relationship and drive expansion across a growing book of business. This is a consultative, high-ownership role. You'll advise founders on their outbound GTM strategy and help them get the most out of the Monaco platform. We're looking for someone with a background in consulting or sales who moved into post-sales, or a high-impact account manager with a track record of driving real outcomes for customers. This is not a relationship management role - it's a revenue and strategy role that happens to sit post-sale.</p><p style="min-height:1.5em"></p><h2><strong>What you’ll do:</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own the full post-sales customer relationship from post-onboarding through renewal and expansion</p></li><li><p style="min-height:1.5em">Build and refine TAMs as customers expand or alter their ideal customer profiles (ICP)</p></li><li><p style="min-height:1.5em">Enable teams on outbound success by advising on sequence copy, strategy, and execution</p></li><li><p style="min-height:1.5em">Partner closely with Implementation and Sales to ensure seamless handoffs and fast time-to-value</p></li><li><p style="min-height:1.5em">Serve as the voice of the customer internally, surfacing product feedback and market insights to Product and Engineering</p></li><li><p style="min-height:1.5em">Build post-sales playbooks, health scoring, and account planning processes from the ground up</p></li><li><p style="min-height:1.5em">Collaborate with broader team on servicing strategic accounts, leveraging deep product knowledge to act as human layer between the pl