Director, Paid Marketing at Kraken answer
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Job Description
<h1><strong>Building the Future of Open Finance</strong><br /></h1><p style="min-height:1.5em">Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.</p><p style="min-height:1.5em"><br />Before you apply, we encourage you to explore our <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.kraken.com/culture"><u>culture page</u></a> to understand what drives us and how we work.</p><h2><strong>The team</strong></h2><p style="min-height:1.5em">Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2><strong>The opportunity</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own Kraken Consumer's global paid acquisition strategy across Paid Search, Paid Social, App Acquisition, Display, Video, Affiliates, KOLs and other measurable growth channels.</p></li><li><p style="min-height:1.5em">Manage acquisition budgets and capital allocation, optimising investment based on CAC, cohort quality, payback, incrementality and long-term customer value.</p></li><li><p style="min-height:1.5em">Develop acquisition strategies for Kraken's highest-value customer segments, translating customer insights into targeting, creative, messaging and channel strategy.</p></li><li><p style="min-height:1.5em">Build a world-class experimentation culture across creative, audience targeting, landing pages, onboarding and full-funnel conversion optimisation.</p></li><li><p style="min-height:1.5em">Partner closely with Product, Lifecycle, CRM, Data, Finance and Marketing to optimise the customer journey from first touch through activation, engagement and retention.</p></li><li><p style="min-height:1.5em">Establish robust measurement frameworks, combining attribution, incrementality testing, cohort analysis and experimentation to inform investment decisions.</p></li><li><p style="min-height:1.5em">Lead and develop the Performance Marketing and Affiliate/KOL teams, building scalable operating rhythms, agency partnerships and best-in-class execution.</p></li><li><p style="min-height:1.5em">Drive a culture of continuous optimisation through regular business reviews, using performance data, customer insights and experimentation to identify opportunities to scale, improve or stop investments.</p></li><li><p style="min-height:1.5em">Help shape the future of Kraken Consumer growth by identifying new acquisition channels, technologies a