Customer Solutions Senior Manager at Ripple Labs

<div class="content-intro"><p><span style="font-weight: 400;">At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. </span></p> <p><span style="font-weight: 400;">If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.</span></p></div><div> <p><strong>THE WORK:</strong></p> <p>At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, crypto-natives, and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our careers and grow our skills surrounded by colleagues who have our backs.</p> <p>Ripple is growing, and we're looking to hire an experienced Client Solutions Senior Manager based in New York. This is an outstanding opportunity to work with different departments like product, engineering, and integration to deliver enterprise solutions. The ideal candidate lives and breathes customer centricity, is a problem solver, and has a passion for the digital asset industry.</p> <p>If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real-world value.</p> <p><strong>WHAT YOU’LL DO:</strong></p> <ul> <li>Partner closely with the Sales team to build trusted, credible relationships with prospects and customers, acting as a senior technical and business advisor throughout the sales cycle</li> <li>Engage with clients to understand their business objectives, payment flows, and technical requirements, and identify where Ripple’s technology can deliver the most value</li> <li>Capture business and technical requirements, define solution scope, and create high-level and detailed solution designs, architectures, and specifications</li> <li>Architect and propose payment and cross-border solutions, including stablecoin-based settlement, integration with existing financial infrastructure, and operational workflows</li> <li>Work collaboratively with clients and internal cross-functional teams (Product, Engineering, Operations, Legal, and Finance) to develop solution designs, implementation plans, tim