Analyst, Payment Operations at Circle answer
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Job Description
<p>Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at <a target="_blank" href="http://circle.com/"><span style="color:#005cb9"><u>circle.com</u></span></a>.</p><p></p><p><b>What you’ll be part of:</b></p><p></p><p>Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by <a target="_blank" href="http://careers.circle.com/us/en/#working-at-circle"><span style="color:#005cb9"><u>our company values</u></span></a>: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.</p><p></p><p><b>What you’ll be responsible for</b><br />You will be responsible for monitoring and ensuring the reliability, accuracy, and performance of cross-border payment operations. This includes proactively identifying transaction issues, validating pricing and reconciliation accuracy, supporting partner integrations, and driving timely resolution of operational incidents. You will work closely with cross-functional teams to maintain SLA adherence, improve operational workflows, and enhance monitoring and alerting systems.<br /><br /><b>What you’ll work on</b></p><ul><li><p>Monitor live cross-border payment transactions and escalate stuck, delayed, or rejected flows using defined playbooks</p></li><li><p>Track high-value transactions, volume anomalies, and corridor performance, providing timely operational updates</p></li><li><p>Monitor SLA adherence across payment corridors and partners, flagging breaches and driving resolution</p></li><li><p>Perform transaction-level pricing reconciliation and validate FX, margins, and incentives against source data</p></li><li><p>Maintain and improve reconciliation trackers to ensure data accuracy and auditability</p></li><li><p>Support go-live validation for new integrations, including API checks, wallet validation, and test transactions</p></li><li><p>Investigate transaction anomalies, identify root causes, and recommend improvements to monitoring and workflows</p></li></ul><p><br /><b>What you’ll bring to Circle</b><br /><b>Core Requirements</b></p><ul><li><p>3 years of experience in fintech, banking, payments operations, or a similar analytical role</p></li><li><p>Strong SQL