Account Executive at Alchemy Inc.
Company: Alchemy Inc.
Location: San Francisco
Type: FULL_TIME
Job Description
<p style="min-height:1.5em">As an Account Executive at Alchemy, you will be pushing the entire blockchain industry forward by helping developers and companies accelerate their product development on our infrastructure. You will be responsible for owning the entire sales process and have the opportunity to partner with teammates across the company, including leadership and our founders. This opportunity offers immense growth and learning opportunities as we enter a new and exciting phase of the company!</p><p style="min-height:1.5em"><strong>What You'll Do</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Building and owning the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction</p></li><li><p style="min-height:1.5em">Engaging with potential customers, understanding their needs, and explaining how the product solves their needs</p></li><li><p style="min-height:1.5em">Reaching out to new leads via various communication channels and getting them excited for an introductory call</p></li><li><p style="min-height:1.5em">Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed)</p></li><li><p style="min-height:1.5em">Tracking, analyzing, and finding ways to improve campaigns and the sales process</p></li><li><p style="min-height:1.5em">Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers</p></li><li><p style="min-height:1.5em">Refine and establish processes to support our businessβs evolving needs</p></li><li><p style="min-height:1.5em">Demonstrated ability to develop long-term, trustworthy strategic relationships with senior level executives and technical individuals</p></li><li><p style="min-height:1.5em">Create & articulate compelling value propositions</p></li><li><p style="min-height:1.5em">Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input</p></li><li><p style="min-height:1.5em">Provide customer feedback to the product and engineering teams and inform product development</p></li><li><p style="min-height:1.5em">Work with support and communicate with customers both pre and post-sales</p></li><li><p style="min-height:1.5em">Maintain a healthy sales pipeline</p></li><li><p style="min-height:1.5em">Respond and communicate quickly with customers</p></li><li><p style="min-height:1.5em">Ensure customer satisfaction</p></li></ul><p style="min-height:1.5em"><strong>What we're looking for</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Ability to be in office in SF or NYC 3x a week</p></li><li><p style="min-height:1.5em">4+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders</p></li><li><p style="min-heig
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